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Explore OHIP-funded clinics or look up physiotherapists in the Ontario public register.
255 locations
OHIP-funded program
Hospital
20260 County Road 43, Alexandria, ON K0C 1A0
OHIP-funded program
Hospital
200 Fletcher Crescent, Alliston, ON L9R 1W7
OHIP-funded program
Community clinic
205467 County Road 109, Amaranth, ON L9W 0V1
OHIP-funded program
Hospital
350 John Street North, Arnprior, ON K7S 2P6
OHIP-funded program
Hospital
120 Dorothy Street, PO Box 2490, Atikokan, ON P0T 1C0
OHIP-funded program
Community clinic
201A-126 Wellington Street West, Aurora, ON L4G 2N9
OHIP-funded program
Community clinic
17 York River Drive, Lower Level, Bancroft, ON K0L 1C0
OHIP-funded program
Community clinic
507-80 Bradford Street, Barrie, ON L4N 6S7
OHIP-funded program
Community clinic
106-15 Gallie Court, Barrie, ON L4M 7G1
OHIP-funded program
Community clinic
21 St. Francis Memorial Drive, PO Box 841, Barry's Bay, ON K0J 1B0
OHIP-funded program
Community clinic
77 College Street West, Belleville, ON K8P 2G3
OHIP-funded program
Community clinic
110 Talbot Street West, Blenheim, ON N0P 1A0
OHIP-funded program
Hospital
525 Causley Street, Blind River, ON P0R 1B0
OHIP-funded program
Community clinic
207-170 McEwan Drive, Bolton, ON L7E 4C8
OHIP-funded program
Community clinic
1-234 King Street East, Bowmanville, ON L1C 1P5
OHIP-funded program
Paediatric clinic
10145 McVean Drive, Brampton, ON L6P 4K7
OHIP-funded program
Community clinic
12A-10035 Hurontario Street, Brampton, ON L6Z 0E6
OHIP-funded program
Community clinic
302-9780 Bramalea Road, Brampton, ON L6S 2P1
OHIP-funded program
Community clinic
36-7920 Hurontario Street, Brampton, ON L6Y 0P7
OHIP-funded program
Community clinic
2-125 Father Tobin Road, Brampton, ON L6R 0W9
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Eligibility","body":"You must be at least 18 years old and legally capable of entering this agreement to create or independently claim an account. Practitioners may create a managed patient record for a minor or another person only when they have lawful authority and any required consent. Practitioners must hold and maintain the licences and regulatory approvals required for their profession."},"practitioner":{"title":"4. Practitioner-authored plans","body":"Practitioners are solely responsible for assessing whether a plan is appropriate, selecting exercises and dosage, monitoring the client, obtaining required consent, and meeting professional record-keeping and privacy duties. Ally may verify college registration, but verification does not guarantee the quality, safety, or suitability of a plan or Practitioner."},"exerciseEducation":{"title":"5. Exercise education","body":"Ally's exercise library is general educational information, not medical advice, a diagnosis, an individualized treatment plan, or permission to begin an exercise. Your assigned rehabilitation plan is created and progressed by your practitioner."},"safety":{"title":"6. Safety and urgent care","body":"Exercise involves risk. Use judgment and seek professional advice when needed. You agree to:","item1":"Stop an exercise that causes sharp pain, significant discomfort, dizziness, weakness, numbness, shortness of breath, or worsening symptoms","item2":"Follow your Practitioner's instructions when a practitioner-authored plan differs from general Ally content","item3":"Seek assessment from a licensed professional when symptoms persist, worsen, follow trauma or surgery, or trigger a safety-screen warning","item4":"Call 911 or local emergency services for an emergency; Ally does not monitor the platform as an emergency service"},"accounts":{"title":"7. Account registration","body":"You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify Ally immediately at {{email}} if you suspect unauthorized access. Ally reserves the right to suspend or terminate accounts that violate these Terms."},"phipa":{"title":"8. Health information and PHIPA","body":"Assigned rehab plans, completion history, pain or difficulty ratings, and feedback notes may be personal health information under Ontario's Personal Health Information Protection Act (PHIPA) or equivalent legislation. Ally processes this information only to provide the rehab-plan service, on the instructions of authorized users and Practitioners, and as described in our privacy policy."},"conduct":{"title":"9. User conduct and prohibited activities","body":"You agree not to:","item1":"Provide false or misleading information","item2":"Use the platform for any unlawful purpose","item3":"Harass, abuse, or harm another user","item4":"Enter another person's information without authority or required consent","item5":"Upload unsafe, infringing, malicious, or misleading content or interfere with platform operations","item6":"Scrape, export, or systematically collect platform data without authorization"},"privacy":{"title":"10. Privacy","body":"Your use of Ally is subject to our privacy policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection, use, and disclosure of your personal information as described in the privacy policy."},"ip":{"title":"11. Intellectual property","body":"Ally's software, catalog content, trademarks, and design are owned by Ally or its licensors. You retain ownership of custom exercises, notes, and other content you submit, and grant Ally a limited licence to host, copy, display, and process that content only to operate, secure, support, and legally administer the service. You are responsible for having the rights and authority to submit it."},"exports":{"title":"12. Plan exports","body":"Practitioners may download a PDF copy of an assigned plan. The export carries no patient or practitioner name and is not encrypted. The person creating or receiving an export is responsible for confirming the intended recipient and for storing and transmitting the file securely. Ally does not retain the generated PDF."},"notifications":{"title":"13. Notifications","body":"Ally may send neutral account and service notifications by email and may display more specific information after sign-in. Optional exercise reminders can be enabled or disabled in account settings. Email is not an emergency channel and should not be used for urgent clinical communication."},"warranties":{"title":"14. Disclaimer of warranties","body":"To the extent permitted by law, the platform and educational content are provided \"as is\" and \"as available\" without warranties of uninterrupted operation, error-free content, fitness for a particular purpose, clinical outcome, or suitability for any individual. Nothing in these Terms excludes a warranty that cannot lawfully be excluded."},"liability":{"title":"15. Limitation of liability","body":"To the maximum extent permitted by applicable law, Ally is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the platform. Ally's total liability will not exceed the greater of CAD $100 or the fees paid by you to Ally in the three months before the event giving rise to the claim. This limitation does not apply where prohibited by law."},"thirdParty":{"title":"16. Third-party services","body":"The platform uses third parties for identity, Canadian cloud storage, application hosting in the United States, transactional email, minimized error monitoring, optional clinic-location search, professional-register verification, anonymous public-site analytics, and server-side feature-flag evaluation. Their processing is described in the privacy policy and may be subject to their terms.","googlePrefix":"By using Google Maps features on Ally, you also agree to the","googleTerms":"Google Maps End User Additional Terms of Service","googleAnd":"and acknowledge","googlePrivacy":"Google's Privacy Policy","googleSuffix":"."},"termination":{"title":"17. Suspension, closure, and retention","body":"You may request account closure. Ally may suspend access to protect users, comply with law, or address a material breach. Closing an account does not automatically erase provider-authored clinical records, consent evidence, security logs, or other information that a Practitioner, Ally, or applicable law requires to retain. Information that is no longer required will be deleted or de-identified according to the privacy policy."},"governing":{"title":"18. Governing law and dispute resolution","body":"These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute shall be resolved by binding arbitration in Ontario, except that either party may seek injunctive relief in a court of competent jurisdiction."},"changes":{"title":"19. Changes to terms","body":"Ally may update these Terms from time to time. By accepting these Terms when you sign up, you also agree to any future revisions of them. Whenever we revise these Terms, we will update the version and effective date at the top of this page, and we will tell you about material changes by email or in-app notice before they take effect. Revised Terms apply from their effective date, and you will not be asked to accept them again. If you do not agree to a revision, you must stop using the platform and may close your account."},"entire":{"title":"20. Entire agreement","body":"These Terms, together with the privacy policy, constitute the entire agreement between you and Ally regarding use of the platform and supersede all prior agreements and understandings."},"severability":{"title":"21. Severability","body":"If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect."},"contact":{"title":"22. Contact us","body":"For questions about these Terms, please contact us at "},"privacyLinkText":"privacy policy"},"privacy":{"meta":{"title":"Privacy policy","description":"How Ally collects, uses, and protects your information."},"hero":{"title":"Privacy policy","subtitle":"How Ally collects, uses, and protects your information."},"lastUpdated":"Effective September 7, 2026","lastReviewed":"Last reviewed September 7, 2026","version":"Version 1.7","toc":{"about":"1. About this policy","collect":"2. Information we collect","use":"3. How we use your information","disclosure":"4. Disclosure to third parties","crossBorder":"5. Cross-border data transfers","phipa":"6. Personal health information (PHIPA)","retention":"7. Data retention","rights":"8. Your privacy rights","security":"9. Security","cookies":"10. Cookies and tracking","children":"11. Children's privacy","changes":"12. Changes to this policy","contact":"13. Contact: Privacy Officer"},"important":{"label":"Important:","body":"Ally collects and uses personal health information only for identified purposes described in this policy. We request consent at the relevant point before collecting or sharing health information. Ontario residents also have rights under the Personal Health Information Protection Act (PHIPA)."},"phi":{"title":"Health information is protected.","body":"Assigned exercise plans, completion history, symptom feedback, and practitioner notes can be personal health information. They are encrypted, access-controlled, and available only to the patient and authorized practitioners involved in the plan."},"about":{"title":"1. About this policy","body":"Ally Health Technologies Inc. (\"Ally,\" \"we,\" \"our,\" or \"us\") operates a rehabilitation-plan platform for approved, college-regulated healthcare practitioners and their patients, together with exercise education and an optional directory of publicly funded clinics. This policy explains how we collect, use, disclose, and protect personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario's Personal Health Information Protection Act (PHIPA), and applicable provincial law."},"collect":{"title":"2. Information we collect","body":"We collect the following categories of personal information:","account":{"title":"2.1 Account information","item1":"Name, email address, and account role","item2":"Preferred language and rehabilitation-notification choices","item3":"Terms and consent version, acceptance time, and account lifecycle status","item4":"Authentication identifiers and security information maintained by Supabase"},"practitioner":{"title":"2.2 Practitioner information","item1":"Regulated profession and college registration number","item2":"Registration verification and Ally approval status","item3":"Patient-roster links needed to authorize plan access"},"patient":{"title":"2.3 Patient assignment and invitations","item1":"A managed patient's name and assigned practitioner","item2":"An invitation email address when a practitioner asks Ally to invite the patient","item3":"A hashed, expiring claim token, invitation status, and claim consent record"},"rehab":{"title":"2.4 Rehabilitation plans and progress","intro":"When you create, receive, or use a rehabilitation plan, we may collect:","item1":"Assigned exercises, dosage, stages, dates, and practitioner-authored instructions or notes","item2":"Provider-owned templates and custom exercises, which are not linked to a patient until assigned","item3":"Plan consent records, author and patient identifiers, and version history","item4":"Exercise completion status and timestamps","item5":"Optional pain and difficulty ratings and optional feedback notes","item6":"Derived adherence, streak, and progress summaries","note":"A plan linked to an identified patient, its completion history, and symptom feedback are personal health information. Optional feedback is visible to the patient and authorized practitioner responsible for the plan."},"transient":{"title":"2.5 Information Ally does not save","body":"Browsing the general exercise library does not create an assigned rehabilitation plan or a separate clinical record. Ally does not ask you to submit body-region choices or safety-screen answers to select an exercise program."},"device":{"title":"2.6 Technical and audit data","item1":"IP address, browser type, and operating system","item2":"Authentication, security, and identifier-only access-audit events","item3":"Scrubbed error details, anonymous public-site analytics, and a pseudonymous account identifier used for server-side feature-flag evaluation when those services are enabled"},"location":{"title":"2.7 Optional clinic-search information","body":"When you use an address-search feature, the partial and complete address text you type is sent directly from your browser to Google Maps Platform to return suggestions and coordinates. Google also receives ordinary request information such as your IP address and browser or device information. Ally uses the selected coordinates in browser memory to sort and display nearby results and does not save the address or selected coordinates to Ally's servers through the clinic finder."}},"use":{"title":"3. How we use your information","body":"We use your personal information to:","item1":"Create and manage your account","item2":"Let practitioners create, assign, update, and export rehabilitation plans","item3":"Let patients view plans, record completion, and optionally share symptom feedback","item4":"Provide exercise education and clinic referrals","item5":"Verify practitioner registration and restrict clinical access","item6":"Resolve disputes and enforce our Terms of Service","item7":"Operate, secure, troubleshoot, and improve the platform using minimized data","item8":"Comply with legal and regulatory obligations","item9":"Send neutral service communications and optional exercise reminders","note":"We do not sell personal information, use personal health information for advertising, or send authenticated rehabilitation activity to analytics providers."},"disclosure":{"title":"4. Disclosure to third parties","body":"We disclose personal information only as necessary for the operation of the platform:","processorsTitle":"4.1 Third-party service processors","table":{"headerProvider":"Provider","headerPurpose":"Purpose","headerData":"Data shared"},"rows":[{"provider":"Render (Render Services, Inc.)","purpose":"Application hosting and page rendering in the United States (Ohio)","data":"Everything the platform processes for you, in transit and in server memory, including personal health information and the sign-in details you submit, plus application logs"},{"provider":"Supabase (Supabase Inc.)","purpose":"Identity and authentication","data":"Email, name, account metadata"},{"provider":"Amazon Web Services (AWS)","purpose":"Cloud data storage and infrastructure","data":"All platform data (encrypted at rest)"},{"provider":"Postmark (Wildbit LLC)","purpose":"Transactional email delivery","data":"Recipient email address, first or full name, appointment date and time, dashboard or booking links, and an expiring patient-invitation link when applicable. Emails do not include symptom details, exercises, or practitioner notes."},{"provider":"Sentry","purpose":"Application error monitoring when enabled","data":"HTTP method, URL without its query string, pseudonymous user identifier, stack trace, and scrubbed technical error details. Default PII collection, session replay, and performance tracing are disabled."},{"provider":"Google Maps Platform","purpose":"Optional publicly funded clinic search","data":"Partial and complete address queries, selected coordinates, IP address, and ordinary request/device metadata"},{"provider":"PostHog","purpose":"Anonymous analytics on public pages and server-side feature-flag evaluation","data":"Anonymous explicit events and sanitized public-page paths before sign-in. Server-side feature-flag checks use a pseudonymous account identifier after sign-in. PostHog receives no plan content, symptoms, practitioner notes, or page query strings."},{"provider":"Regulatory college registries","purpose":"Verifying practitioner licensing and good standing (e.g., CMTO, College of Physiotherapists of Ontario, College of Chiropractors of Ontario)","data":"Practitioner name and registration number"}],"googleMaps":{"prefix":"Google processes address-search information under the","terms":"Google Maps End User Additional Terms of Service","and":"and","privacy":"Google Privacy Policy","suffix":". Ally does not control Google's independent retention or use of information. You can use the clinic directory without entering an address, although results will not be sorted by distance."},"otherTitle":"4.2 Other disclosures","otherIntro":"We may also disclose information:","other1":"To an authorized Practitioner who creates or manages your assigned rehabilitation plan, limited to the plan and progress information needed for that purpose","other2":"When required by law, court order, or regulatory authority","other3":"To prevent fraud, abuse, or imminent harm to any person","other4":"In connection with a business transaction (merger, acquisition), with notice"},"crossBorder":{"title":"5. Cross-border data transfers","body":"Ally's system of record is operated in approved Canadian AWS regions, and the identity service holding your sign-in credentials is operated by Supabase in a Canadian region, so stored records and stored credentials remain in Canada. Ally's applications themselves are hosted by Render in the United States (Ohio). Every request you send and every page the platform builds for you is processed there, including the sign-in details you submit and any personal health information the page contains, such as assigned plans, completion history, symptom feedback, practitioner notes, and patient names. Postmark, Sentry, Google Maps Platform, PostHog, and professional registries may process further limited information in the United States or other jurisdictions. Information processed in the United States may be accessible to courts, law enforcement, or national-security authorities under local law, and that access may happen without notice to you. Ally limits what each provider receives, keeps health content out of analytics and error monitoring, limits health details in email, and uses contractual and technical safeguards appropriate to its role."},"phipa":{"title":"6. Personal health information (PHIPA)","body1":"For Ontario users, an assigned plan, completion history, symptom feedback, and practitioner notes may be personal health information under PHIPA. Ally provides information-management services that store and transmit this information on behalf of authorized users and Practitioners for the rehabilitation-plan service. Ally does not use personal health information for advertising, public-site analytics, research, or another secondary purpose without appropriate authority and consent.","body2":"A Practitioner who creates or accesses a patient's plan may be a health information custodian with independent PHIPA and professional record-keeping duties. Ally limits access to the patient and authorized Practitioners with a documented relationship, keeps identifier-only access audits, and requires consent when a plan is assigned or materially updated. Ally's precise legal role and each Practitioner's obligations depend on the circumstances and should be confirmed with the responsible Privacy Officer or custodian."},"retention":{"title":"7. Data retention","body":"We retain personal information as follows:","item1Label":"Active accounts:","item1":"account and profile data is retained while the account is active. After closure, data that is no longer needed is removed or minimized, while information required for care, financial, legal, security, consent, or audit purposes is retained for the applicable period","item2Label":"Practitioner-authored plans:","item2":"retained as directed by the responsible Practitioner and for the period required by applicable professional, clinical-record, consent, and legal obligations; archived plan versions are preserved rather than overwritten","item3Label":"Exercise-library browsing:","item3":"does not create an assigned rehabilitation plan or a separate clinical record","item4Label":"Adherence and optional symptom feedback:","item4":"retained with the related plan for as long as needed for the plan's purpose and applicable record obligations","item5Label":"Security, consent, and audit evidence:","item5":"retained for the period needed to demonstrate authorization, protect the service, investigate incidents, resolve disputes, and meet legal obligations","note":"You may request account closure and deletion of information that is no longer required. See Section 8 below."},"rights":{"title":"8. Your privacy rights","body":"Under PIPEDA and applicable provincial law, you have the right to:","item1Label":"Access:","item1":"request a copy of the personal information we hold about you","item2Label":"Correction:","item2":"request correction of inaccurate or incomplete information","item3Label":"Deletion:","item3":"request deletion of your personal information, subject to legal retention obligations","item4Label":"Withdrawal of consent:","item4":"withdraw consent to non-essential uses of your information; note that withdrawal may affect your ability to use certain features","item5Label":"Complaint:","item5":"file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at","item6Label":"Ontario health privacy complaint:","item6":"file a PHIPA complaint with the Information and Privacy Commissioner of Ontario (IPC) at","note":"To exercise any of these rights, contact our Privacy Officer at {{email}}. We will respond within 30 days."},"security":{"title":"9. Security","body":"We implement industry-standard security measures to protect your personal information, including:","item1":"Encryption in transit (TLS) and at rest (AWS encryption)","item2":"Access controls and role-based permissions","item3":"Presigned URLs with short expiry for document access (never public URLs)","item4":"Regular security reviews and dependency updates","note":"No method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to notifying affected users of any breach as required by applicable law."},"cookies":{"title":"10. Cookies and tracking","body":"Ally uses session cookies necessary for authentication and platform functionality. We do not use advertising cookies or authenticated behavioral analytics. PostHog is limited to anonymous, explicit events on signed-out public pages. Optional embedded services such as Google Maps may receive request information or use cookies under their own privacy policies. Disabling necessary cookies may prevent sign-in or other core features."},"children":{"title":"11. Children's privacy","body":"Ally accounts are intended for people aged 18 and over. A practitioner may create and manage a care record for a minor only when permitted by law and with consent from the minor or an authorized substitute decision-maker, as applicable. Minors may not independently create or claim an Ally account. Contact us at {{email}} with any concern."},"changes":{"title":"12. Changes to this policy","body":"We may update this Privacy Policy as the service or law changes, or to correct or clarify it. Whenever we revise this policy, we will update the effective date at the top of this page. If you accepted this policy when you signed up, your continued use of the platform after the effective date constitutes acceptance of non-material changes. Material changes will be communicated before they take effect and, where required by law, renewed consent will be requested. The version number identifies the current policy."},"contact":{"title":"13. Contact: Privacy Officer","body":"For privacy-related questions, concerns, or requests:","officer":"Privacy Officer, Ally Health Technologies Inc.","emailLabel":"Email: "}},"profession":{"rmt":"Registered Massage Therapist","physiotherapist":"Physiotherapist","chiropractor":"Chiropractor","psw":"Personal Support Worker","physician":"Physician"},"province":{"AB":"Alberta","BC":"British Columbia","MB":"Manitoba","NB":"New Brunswick","NL":"Newfoundland and Labrador","NS":"Nova Scotia","NT":"Northwest Territories","NU":"Nunavut","ON":"Ontario","PE":"Prince Edward Island","QC":"Quebec","SK":"Saskatchewan","YT":"Yukon"},"designPreview":{"themeLabel":"Preview theme","themes":{"ally":"Ally (current)"}},"translationStatus":{"loading":"Loading page…","title":"This page could not load","description":"The page text could not be loaded. Please try again.","retry":"Try again"}},"ohip-clinics":{"hero":{"title":"Find OHIP-funded physiotherapy near you","subtitle":"Search by address or postal code for Ontario clinics, community health centres, and hospital programs that offer publicly funded physiotherapy. Eligibility and available services vary by location."},"pathway":{"label":"OHIP-funded care"},"privateCare":{"title":"Prefer care at home?","description":"Browse private in-home physiotherapists and chiropractors on Ally.","cta":"Find private care at home"},"search":{"label":"Search by address","placeholder":"Enter an address or postal code","privacyPrefix":"Used only to sort clinics by distance. Address searches are processed by Google Maps, and Ally does not save the location entered here. See","googleTerms":"Google Maps Terms","privacyComma":",","googlePrivacy":"Google's Privacy Policy","privacyAnd":"and","allyPrivacy":"Ally's Privacy Policy","privacySuffix":"."},"filters":{"groupLabel":"Filter by facility type","all":"All","clinic":"Community clinic","paediatric":"Paediatric clinic","chc":"Community health centre","hospital":"Hospital"},"map":{"closeClinicDetails":"Close clinic details"},"list":{"fundingBadge":"OHIP-funded program","resultsCount":"{{count}} location","resultsCount_other":"{{count}} locations","distance":"About {{km}} km away","distanceNote":"Distances are approximate (straight line).","tollFree":"{{number}} (toll free)","directions":"Directions","showMore":"Show more ({{count}} remaining)","noResults":"No locations match this filter."},"notice":{"eligibility":"Directory listing does not guarantee that services are available or that you qualify for publicly funded physiotherapy. Contact the clinic to confirm services and eligibility. Ally is not affiliated with or endorsed by the Government of Ontario.","sourcePrefix":"Clinic information from the","sourceLink":"Ontario Ministry of Health public dataset","sourceSuffix":", updated March 24, 2026. Contains dataset(s) licensed “as is” under","ontarioTerms":"Ontario Open Data Terms of Use v1.0","coordinatesPrefix":"Clinic coordinates use","coordinatesSuffix":"data under the ODbL. Information and approximate distances may contain errors; verify details with the clinic."},"finder":{"title":"Find physiotherapy","description":"Explore OHIP-funded clinics or look up physiotherapists in the Ontario public register.","tabsLabel":"Physiotherapy search options","ohipTab":"OHIP-funded clinics","directoryTab":"Physiotherapist directory"},"directory":{"description":"Search by name, clinic, city, or postal code to find physiotherapists across Ontario.","verify":"Check current registration on the CPO register (opens in a new tab)","searchLabel":"Search the directory","searchPlaceholder":"Name, clinic, city, or postal code","errorTitle":"The directory could not load","errorDescription":"Try again to load the physiotherapist directory.","results_one":"{{count}} physiotherapist","results_other":"{{count}} physiotherapists","emptyTitle":"No matching physiotherapists","emptyDescription":"Try another name, clinic, city, or postal code.","additionalCities":"Additional practice cities: {{cities}}","call":"Call {{name}} at {{phone}}","showMore":"Show more physiotherapists","source":"Source: College of Physiotherapists of Ontario public register. Imported {{date}}.","snapshotNotice":"Registration was marked Active in this export. The source update date is unknown, and details may have changed. Check the official register for current registration information.","coverageNotice":"Directory listings do not confirm OHIP coverage, availability, or participation in Ally. Contact the practice directly to confirm services and coverage."}}}}}